Legal Documents

Rbaje com's Privacy Policy

Your personal information matters to us. This privacy policy clearly outlines what data we collect, how it is used, and how we keep it secure.

Last Updated: January 1, 2026
🔒
Total Sections
9
SSL Encrypted Protection

Your Privacy — Our Responsibility

A quick overview of how rbaje com protects your data

Encrypted Protection

All your data is protected with SSL/TLS encryption. No third party can access your information.

No Data Selling

We never sell your personal data to third parties. Your data is used solely to improve the quality of our services.

Minimal Data Collection

We collect only the data necessary to provide our services — nothing more. Collecting unnecessary data goes against our principles.

Your Consent Is Required

No sensitive data is used without your explicit consent. You may withdraw that consent at any time.

Right to Rectification

If any of your stored data is incorrect, you may request a correction at any time. We will take action within 7 business days.

Right to Erasure

If you close your account, all your personal data will be securely deleted once any legal obligations have been fulfilled.


Before You Read

This Privacy Policy applies to all services offered by rbaje com. Please read the full policy carefully before using our platform.

1

Introduction & Scope

Welcome to rbaje com. We understand that when using an online betting platform, your biggest concern is — how safe is my personal information? This Privacy Policy is designed to answer that question directly and honestly.

Rbaje com is a responsible online betting platform committed to delivering world-class service for users in Bangladesh. This Privacy Policy applies to:

  • Our Website rbajecom.comFor all users who visit
  • Users who have registered or opened an account on rbaje com.
  • Users of our mobile application.
  • Users who have contacted us via support, email, or live chat.

This policy is built in accordance with international data protection standards. We believe transparency is the best policy — which is why everything is explained in clear, plain language.

Our Commitment

Rbaje com does not and will never sell your data to any marketing company or third party. This is our unwavering policy.

2

What Information We Collect

In accordance with rbaje com's privacy policy, we collect only the minimum data necessary to deliver our services. A breakdown of the information collected by category is provided below.

A) Identity Information

  • Full Name & Username
  • Date of birth (for age verification)
  • National ID or passport number (for KYC verification)
  • Current address & postal code

B) Contact Information

  • Email Address
  • Mobile Phone Number

C) Financial Information

  • Payment method details (bKash, Nagad, Rocket number)
  • Deposit & Withdrawal History
  • Transaction Amount & Date

D) Usage Information

  • Betting history and preferred markets
  • Login time, IP address & device type
  • Browser Type & Operating System
  • Time spent on site and pages visited
Data Relating to Minors

Rbaje com never knowingly collects information from anyone under the age of 18. If such data comes to our attention, it will be deleted immediately.

E) Automatically Collected Data

Some information is collected automatically when you visit our site:

Data Type Purpose Retention Period
IP Address Security & Fraud Prevention 90 Days
Cookie Data Session Management & Preference Storage 1 Year
Browser Information Site Optimization 30 Days
Clicks & Navigation User Experience Improvement 60 Days
3

How We Use Your Information

Rbaje com uses your information solely for the purposes outlined below. Your data is never used for anything outside this Privacy Policy.

  • Service Delivery: To create your account, log in, and process bets and payments.
  • Identity Verification: To complete the KYC process and comply with Anti-Money Laundering (AML) regulations.
  • Security: To prevent fraud, account hacking, and unlawful activity.
  • Customer Support: To resolve your issues and provide support.
  • Personalization: To show you betting markets and offers tailored to your preferences.
  • Legal Obligation: To retain and provide data as required by regulatory authorities.
  • Responsible Gaming: To identify problematic betting patterns and offer timely support.
  • Contact: To send important updates, transaction confirmations, and security alerts.
Marketing Communications

Rbaje com may send you promotional emails or SMS, but only with your consent. You can withdraw this consent at any time during registration or through your account settings.

4

Data Sharing & Disclosure

Rbaje com's privacy policy is clear — we never sell your data. That said, in certain circumstances, information may be shared with specific trusted parties.

Parties with whom your data may be shared:

  • Payment Processor: Necessary information is shared with bKash, Nagad, or your bank to process transactions.
  • KYC Partner: With licensed verification agencies for identity verification.
  • Technology Partners: With the cloud and server providers that host our site's infrastructure.
  • Regulatory Authority: Upon request from a government authority as part of a legal obligation.
  • For Legal Compliance: In response to a court order or a lawful request from an investigative authority.
Third-Party Obligations

All parties with whom we share data are bound by strict confidentiality agreements (NDAs). They may only use the information for its designated purpose.

5

Cookies & Tracking Technologies

Rbaje com uses cookies and similar technologies to enhance your experience. Cookies are small text files stored in your browser.

Types of cookies we use:

Cookie Type Purpose Mandatory?
Essential Cookies Login Sessions & Security Yes
Functional Cookies Language & Preference Storage Optional
Analytics Cookies Site Performance Monitoring Optional
Marketing Cookies Showing Relevant Ads Optional

You can disable optional cookies at any time through your browser settings. However, turning off essential cookies may cause some features to stop working properly. When you first access the rbaje com platform, you will be separately notified about cookie consent.

6

Data Protection Practices

Rbaje com uses industry-standard technology and processes to protect your personal data. Our security infrastructure operates across the following layers:

  • SSL/TLS Encryption: 256-bit encryption is active across all pages of the site.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & Intrusion Detection: Active monitoring to prevent unauthorized access.
  • Regular Security Audits: Regular audits conducted by external specialist teams.
  • Data Masking: Sensitive data is masked within the database.
  • Restricted Staff Access: Only authorized personnel have access to specific data.
In the Event of a Security Breach

In the event of a data breach, rbaje com will notify affected users by email within 72 hours and take immediate remedial action.

7

Your Rights

Under rbaje com's Privacy Policy, every user has the following rights regarding their personal data:

Right to Access

You can submit a request at any time to find out what information we hold about you.

Right to Rectification

You can request the correction of any inaccurate or outdated information.

Right to Erasure

Request deletion of your data, subject to certain conditions being met.

Right to Restrict Processing

You may request that we stop using your information for specific purposes.

Right to Data Portability

You have the right to receive your data in a readily readable format.

Right to Object

You may object to the processing of your data for specific purposes.

To exercise any of your rights, email us at: support@rbajecom.com — We will respond within 7 business days.

8

Data Retention Period

Rbaje com does not retain any information longer than necessary. The retention periods for each data type are as follows:

Data Type Retention Period Reason
Account Information Duration of active account + 5 years Legal Obligations
Transaction Records 7 Years Financial Regulatory Requirements
KYC Documents 5 Years AML Compliance
Betting History 3 Years Dispute Resolution
Support Conversations 2 Years Service Improvement
Log Files 90 Days Security Monitoring

Once the retention period expires, data is securely and permanently deleted or anonymized. Certain information may be retained for a defined period after account closure where required by law.

9

Contact & Complaints

If you have any questions, concerns, or complaints about our Privacy Policy, feel free to reach out to us directly. rbaje com's dedicated privacy team is always ready to assist you with any matter.

  • Email: support@rbajecom.com
  • Live Chat: Via the chat button at the bottom right of the site
  • Help Center: Visit the Help Center

After a complaint is submitted, we will provide an initial response within 7 business days. Our goal is to fully resolve complex matters within 30 days. rbaje com may update this Privacy Policy at any time — you will be notified by email of any changes, and the updated date will be reflected on this page.

Direct Contact

Email us for any privacy-related requests support@rbajecom.com — Please write "Privacy Request" in the subject line.


Get Started Today

Bet on a Safe & Trusted Platform

Your information is fully secure at rbaje com. Register now and bet on cricket and football at the best odds.

SSL Secured
Data Encrypted
24/7 Support
Millions of Members
বাংলা